When will my order be shipped?
All stock items including hardware (bolts, screws, t-nuts), climbing gear (harnesses, quickdraws, etc), guidebooks, apparel and other stock items will ship 1-3 days after the order is placed.
Climbing holds and training equipment (MÖNSTER BOARD) are made to order. Our current lead time is 2 to 4 weeks depending on the size of your order.
Is the hardware included?
Hardware is not included but is available for purchase here! All of our hold kits have the option to include all the hardware you need (t-nuts, bolts, L-wrench). Contact us directly for bulk and specialty orders of hardware.
How can I tell how large the holds are?
A Lego figure (of the shaper!) is included in each of our product images as a reference to the size of our holds.
What bolt size should I order?
Most of our holds will require 1.5" and 2" bolts but every product page will indicate what kind of bolt is needed for the hold.
Can I pick up my order?
Yes! Select "Pick up order" at checkout and once your order is ready for pick up, a member of our team will contact you with details on scheduling a pick up appointment.
Pick up times are Monday-Thursday, 10AM-5PM
Do you offer wholesale rates for bulk/gym orders?
Yes! Please contact firstname.lastname@example.org for inquires.